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Case Management Society of Australia… are WorkSafe Agents complying?

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What would injured Australian workers do without the wonderful WorkCoverVictim’sDiary website, who alerted me to the Case Management Society of Australia (amongst some other goodies like ‘the Deed’ between WorkCover and all the Suppliers of delivery of the System!!! and The Ombudsman’s report that shows the many breaches… hello, hello!).

But back to my point…I’m relieved there is an organisation such as this.

However, after looking through the site, I still don’t understand how my WorkSafe Agent gets away with treating me so poorly. These two points as outlined in the CMSA Ethical Principals Document are not part of my WorkSafe Agent’s policy!

The Case Manager will respect peoples right to be an individual and refrain from value judgements
The Case Manager will consider the best interests of the client as paramount at all times

In the last point, is the ‘client’ the injured worker or WorkSafe? From my experience, it’s clearly WorkSafe and when it comes to this ethical standard, my case managers are right on the money! No treatment for me, more dollars for WorkSafe.

For more information visit the Case Management Society of Australia website.
A non-profit organisation dedicated to the support and development of the practice of quality Case Management.

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  • Henrietta C. Patten

    Thx for your post, I really enjoy your blog. Long time lurker, first time commenter, you know the drill. I tried to share this one time before, I don’t think it posted correctly…hopefully it will this time!

    • soula

      Oh goodness, Henrietta I just found your wonderful message! Lurk as much as you like. I’m so happy to read your message, and as hard as its been to put this info together, it has been worth it. Such therapy to find people who understand and to be able to help… i hope! stay lurking!

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