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No Partridge in a Pear Tree to be Found, I’m Preparing for Conciliation… Again!
(Sing with me, to the tune of 'The 12 Days of Christmas'': 16 points of stimulation, multiple case managers, too many Independent* Medical Examinations, 9 anaesthetics, Several investigations, wasted complaints to WorkSafe, Four conciliation applications, Three operations, Two Medical Panel Opinions, One Impairment Assessment, and, no Partridge in a Pear Tree to be found...
Insult and Injury
How's this for an opening line to my post: Perspectives on workers compensation issues from Dr Peter Sharman – Occupational Physician. Hopeful and hopeful is it not? Finally a practitioner putting it out there and standing up for a better Australian Worker's compensation system. It'll be no surprise that Dr Sharman and I connected over a few tweets of frustration and WorkSafe/WorkCover hashtags. He's been a fabulous support since, providing honest and open conversation about the primitive ways of the system, whilst expressing his frustration with not being able to help injured workers more. Well, now he is really [...]
Formal Complaint to WorkSafe Victoria
21st May, WorkSafe’s Andrew calls My long wait was over, or so I thought, when on 21st May I received a call from a Service Review Analyst working with WorkSafe’s Capability & Service Division. Yes, it did seem that they had “escalated” my complaint, as promised, and I would at last be given some answers. But my hopes were soon dashed as the guy on the other end of the line tried to explain to me why it was taking so long to deal with my complaint. He told me that WorkSafe was having to seek further information as [...]
My Peripheral Stimulation implant
I begged Professor Teddy to do anything, even to chop my coccyx off but he (and his backed up opinions) suggested not to go the invasive path just yet (removal of the coccyx had also not been very successful in treating chronic pain), we had an option for an implant, a treatment that was reversible, it made more sense. To 'qualify' for a stim you have to go through a trial first. The trial period was two weeks and in that time I had half of two leads placed inside my body (yes this is a full anesthetic/operation), with the remaining half of the leads hanging outside my body connecting to a temporary unit. It's a risky period, one very highly susceptible to infection but it allowed me to test the device and its impact before we implanted the $60k (or so) unit. Am I grateful I had private insurance? You bet! My WorkCover insurer certainly wasn't going to pay, eventually dismissing the surgeons reports as not having providing enough information.
Dear WorkSafe Victoria
Dear WorkSafe Victoria, We have been acquainted now for over seven years, and to commemorate this occasion the least I could do was to pen you a few heart-felt words. Today I came across WorkSafe's Clinical Framework For the Delivery of Health Services and I would like you to know that it made so much sense to me from my perspective as an injured worker. I was very impressed reading through it. It ticked all the boxes and its approach (Purpose) was exactly what I had hoped to experience in my own chronic pain journey under your watchful eye. The guiding principles caught my attention:
Will I live to regret it?
I declared I had a capacity in 2013 after being indefinitely written off for life by the Medical Panels (a Federal decision) in 2009. In what should be a most positive experience I have not received one cent from my WorkSafe Agent since January 2013 when I first declared I was attempting 9 hours a week. It's so difficult for me to work, I'm completely reliant on Theo but my moral ethics will not let me rest, never-failing to notifying me daily that I am able to contribute to our business and in doing so and remaining honest, this will bring a positive outcome. I've had no one within the system guide me or offer help during this process. The system's drive seems purely for the WorkSafe Agent to make any process as difficult and stressful for the injured worker so that they give up their rightful compensation or worse still, change their ethics making them so fearful that they never attempt work again. I have never, in the whole 7 years of being exposed to this system, felt I could trust anyone, felt supported, given hope, treated with respect. I have not felt any kind of care but rather I'm left to feel and be treated guilty of my crime - a workplace accident. I won't accept this treatment, I won't accept this poor income protection WorkSafe calls 'quality income protection', and it's lucky for me I have help to battle and savings to live off (which are rapidly diminishing mind you). Not being intimidated, fearful, or swallowed up by this system and its primitive ways is the reason I found my diagnosis and got myself back to work! It's the reason why a Medical Panels, for the first time, has acknowledged someone with Pudendal Neuralgia (even though they can't verify it!!), and it's the reason why, I'll get my entitlements too!...