What would injured Australian workers do without the wonderful WorkCoverVictim’sDiary website, who alerted me to the Case Management Society of Australia (amongst some other goodies like ‘the Deed’ between WorkCover and all the Suppliers of delivery of the System!!! and The Ombudsman’s report that shows the many breaches… hello, hello!).
But back to my point…I’m relieved there is an organisation such as this.
However, after looking through the site, I still don’t understand how my WorkSafe Agent gets away with treating me so poorly. These two points as outlined in the CMSA Ethical Principals Document are not part of my WorkSafe Agent’s policy!
The Case Manager will respect peoples right to be an individual and refrain from value judgements
The Case Manager will consider the best interests of the client as paramount at all times
In the last point, is the ‘client’ the injured worker or WorkSafe? From my experience, it’s clearly WorkSafe and when it comes to this ethical standard, my case managers are right on the money! No treatment for me, more dollars for WorkSafe.
For more information visit the Case Management Society of Australia website.
A non-profit organisation dedicated to the support and development of the practice of quality Case Management.